Refund policy

Digital Product Policies

1. Refunds and Exchanges
Due to the nature of digital products, all sales are final. Once a digital workbook is purchased and downloaded, it cannot be refunded or exchanged. Please ensure you review the product description carefully before purchasing.

2. Copyright and Usage Rights
All digital workbooks are protected by copyright laws. They are for personal use only and may not be shared, resold, or redistributed in any format. Unauthorized use or distribution may result in legal action.

3. Delivery of Digital Products
Upon completing your purchase, you will receive a download link via email or directly on the order confirmation page. Please ensure you provide a valid email address during checkout. If you encounter any issues with downloading, please contact me through the contact page.

4. Support and Troubleshooting
If you experience any technical difficulties with accessing or using your digital workbook, please contact us at info@kathleenkettles.com or the form on the contact page. I am happy to assist with any issues related to your purchase.

5. Payment and Security
All transactions on our website are processed through secure payment gateways to protect your personal and financial information. We do not store any payment details on our servers.

6. Updates to Digital Products
I reserve the right to make updates or improvements to my digital products. If substantial updates are made to a workbook you purchased, I may provide the updated version at no additional cost.

7. Legal Disclaimer
The digital workbooks are intended as tools for personal growth and education. They do not constitute medical or psychological advice and are not a substitute for professional therapy or treatment.